A Keswick hotel and its sister site in Windermere are celebrating a successful first quarter since reopening in May – having served more than 16,000 breakfasts while looking after 39,000 guests.
With the pandemic having put the hotels at risk of permanent closure last year, a bumper summer since their reopening has seen the two hotels – The Derwentwater Hotel, Keswick and the Windermere Hotel, Windermere which both form part of the Coast & Country Hotel Collection – bounce firmly back, as they continue to go from strength to strength.
Reflecting on a hectic few months, the hotel management teams were pleased to see the number of guests they had served in that time after the quiet closure period. This revealed that, by the end of August, the hotels had served 16,087 breakfasts to 39,655 guests between them.
Miguel Bernalte at The Windermere Hotel, said: “Looking back on what we’ve achieved in the last few months is always a rewarding feeling, but when you put some numbers on it, it just makes it all the more eye-opening.
“In hospitality, you’re often very much focused on looking after the in-house guests, so you can easily forget just how many people you’ve looked after over a period of weeks and months.
“To think that, between us, we’ve had more than 39,000 guests in already since reopening really underlines how much the hotels and our destinations have to offer and how hard the hotel teams have worked, whilst also offering great positivity for the future.”
He continued: “It’s not just for the hotels either. Another layer of reward comes from knowing that we’ve supported that many people visiting Cumbria. Given we’re an area usually popular with tourists, the positive impact for other businesses in the area is huge.
“We look forward to both working with, and serving the local community with our hospitality offering – it’s great to think that everyone else around us is also hopefully bouncing back alongside us.”
Part of newly-formed hotel group
The two hotels are part of the newly formed Coast & Country Hotel Collection, which consists of 37 properties, spread across well-established leisure destinations throughout England, Scotland and Wales. Formerly part of the Shearings brand, the hotels were at risk of permanent closure but have bounced back under new ownership.
The wider group is also reflecting on a successful first quarter since re-opening, having looked after a total of 437,966 guests across the portfolio.
Paul FitzGerald, portfolio managing director of the Coast & Country Collection, said: “Following an enormously challenging reopening period, we’re delighted to have had such a busy summer season. It is always interesting and fun to review some of the quirky statistics that are generated by our business – such as having cooked and served more than 350,000 sausages to our guests at breakfast, which is quite extraordinary.”
