When is your council open over Easter?

Cumberland Council

The main switchboard number – 0300 373 3730 – will close at 5pm on Thursday April 6 and reopen on Tuesday April 11 at 9am. There will be a recorded message out of hours advising of the closure period and contact numbers for Highways, Homelessness, Adults and Children’s Social Care should anyone be calling about an emergency.

Recycling

Household waste recycling centres will all be open as usual throughout the Easter Bank Holiday weekend and standard opening hours will not be affected by the Bank Holidays. Opening hours are as follows:

Carlisle, Bousteads Grassing – 8am – 6pm, seven days a week.
Brampton, Townfoot Industrial Estate – 10am – 6pm every day except Tuesday
Frizington, Yeathouse Quarry – 8am – 6pm, seven days a week.
Maryport, Glasson Industrial Estate – 8am – 6pm, seven days a week.
Millom, Redhills – 8am – 4pm, Thursday, Friday, Saturday, Sunday, Monday.
Wigton, Syke Park – 8am – 6pm, Tuesday, Thursday, Saturday, Sunday.
Workington, Clay Flatts – 8am – 6pm, seven days a week.

The HWRC permit helpline will be closed on bank holidays and weekends.

Household recycling and waste collections

Carlisle and Allerdale area

Bins due to be collected on Friday April 7, will be collected as normal; however, there will no collections on Easter Monday, April 10, and bins will be collected one day later throughout the week (Tuesday April 11 to Saturday April 15). Collections will return to normal from Monday April 17 onwards.

Copeland area

There will be no change to household recycling and waste collections that are scheduled for Friday April 7 and Monday April 10.

Cumberland Highways

The Highways Hotline number (0300 373 3736) will not be monitored between Friday April 7 and Monday April 10 and will be diverted to an answerphone service with emergency out of hours contact information.

People can still report problems with potholes, road damage, flooding and drainage, traffic lights, streetlights, pedestrian crossings, trees, vegetation, bollards, manhole covers and more by visiting cumberland.gov.uk/highways

Health and Social Care

Residential and home care services operate 24 hours a day, 365 days a year.

Adult Social Care offices will be closed on Good Friday – 7 April and reopen on Tuesday 10 April.

When offices are closed, the social care out of hours emergency service on 01228 526690 – this can be used 24 hours a day for adult social care emergencies.

Children’s Services (for children’s social care)

The children’s services offices will be closed on Good Friday – 7 April and reopen on Tuesday 10 April.

During closure periods, the Emergency Duty Team can be contacted 24 hours a day for children’s social care emergencies on 0333 240 1727.

Homelessness

If you are at risk of eviction or homelessness or need support with domestic abuse you can find information and support by visiting cumberland.gov.uk or by calling 0300 373 3730.

Archives, libraries and Local Link offices

Archive Centres in Carlisle and Whitehaven and all libraries will be closed on Good Friday, Easter Sunday and Easter Monday, and normal opening hours will apply on Saturday 8 April.